Safety Alert: The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use, which can result in overheating and, in some cases, smoke or flame and can cause death or serious injury due to fire and burn hazards.
otherelectronicsautomotiveRecalled on Nov 13, 2025
Certain Tesla Powerwall 2 AC Battery Power System
🔢 About 10,500 units
Sold At: Tesla.com/powerwall and through certified Tesla installers nationwide from November 2020 through December 2022 for about $8,000.
Recall #: CPSC 26092
Source: CPSC
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Summary
This recall involves certain Tesla Powerwall 2 units, fully-integrated AC battery systems used for energy storage for self-consumption, time-based control, and backup power. Model number "Powerwall 2" is printed on the nameplate label on the side of the unit.
What to do next
- 1Consumers should ensure their Powerwall 2 system is online and check the Tesla App for a notification about whether their unit is included in the recall. Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online, to prevent overheating, until the replacement is installed.
- 2Contact: Tesla Support team by email at powerwallsupportna@tesla.com or toll-free at 877-961-7652 Monday through Friday 8 a.m. to 5 p.m. PT or online at https://tesla.com/support/energy/powerwall/own/powerwall-2-replacement or https://tesla.com and click on Energy, then select Support ? Powerwall ? Owners for more information.
- 3Visit official recall page for full details
Summaries only; always follow the official notice.